Refund Policy

We want you to be completely satisfied with your purchase. If you are not, you may return eligible items under the following policy:

Return Policy

We offer a 14-day return policy: You have 14 days after receiving your Foldela table to request a return.

To be eligible for a return:

• The table must be in the same condition as received—unused, and free from damage.
• The item must be returned in its original packaging.
• A receipt or proof of purchase is required.

Items that have been used, or damaged after delivery are not eligible for return.

To start a return, please contact us at info@foldela.com. Once your return is approved, we will provide the return address and instructions.

Return shipping costs will be deducted from your refund.

Refund Policy

After we receive and inspect your return, you’ll be notified about the approval of your refund.

If approved, your refund will be issued to your original payment method within 10 business days.

Please note: Your bank or credit card provider may require additional time to process the refund.

If you do not receive your refund after 15 business days, please contact us at info@foldela.com.

Damages and Issues

When your order arrives, please inspect it carefully.

If your table is damaged during transit, defective, or if you received the wrong item, contact us immediately at info@foldela.com so we can resolve the issue promptly.

Non-Returnable Items

• Custom or personalized tables (made-to-order, modified items) cannot be returned.
• Items marked “Final Sale” are non-returnable.
• Gift cards are non-refundable.

Exchanges

If you wish to exchange your table, the item must be postmarked for return within 7 days of delivery.

You will receive full exchange credit minus a 25% restocking fee and shipping charges toward your new item.